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FAQs

HOW CAN I GET A QUOTATION?

Simply call us, email us or fill out our ‘Contact Us’ page to book a free site consultation, that way we can see your property / existing windows / doors, then recommend the best products, take measurements – go away and provide a free no obligation quotation.

DO YOU CHARGE FOR SITE VISITS / QUOTATIONS?

Absolutely not, we provide free expert advise & free site visits / no obligation quotations.

WHAT’S THE BEST MATERIAL FOR BI-FOLDING & SLIDING PATIO DOORS

Aluminium is the best as they come thermally broken which reduces the chance of condensation, they are very thermally efficient, slim sightlines, and come in over 200 RAL colours. They also require little to no maintenance.

HOW LONG DOES IT TAKE FROM POINT OF SALE TO INSTALLATION?

This depends on the product, but generally 6-8 weeks for Aluminium, 6-8 weeks for Timber, 4-6 weeks for PVCU / Composite Windows / Doors.

ARE YOUR FITTERS DIRECTLY EMPLOYED?

Yes, we have 3 teams of directly employed fitters, very experienced, clean & tidy conscientious, polite and are great representatives of our Company.

DO YOUR WINDOWS / DOORS COME WITH A GUARANTEE?

Of course, all our installations come with a manufacturers guarantee and a 10 year installation backed warranty. We are also members of the DGCOS which protects your deposit and DGCOS ensure that the quality of all its members installation is of high quality.

HOW CAN WE TELL IF THE PRODUCT IS WELL MANUFACTURED / GOOD QUALITY?

That’s our job, we only use fabricators who we know and trust. We visit their factories and ensure the latest tooling is used and the correct manufacturing procedures and standards are met.

ARE SASH WINDOWS EXPENSIVE?

Traditional Sash windows are typically more expensive than Aluminium or PVCu.
Manual fabrication and multiple spray finishes add significant cost to the finished product.

HOW MUCH DO TIMBER SASH WINDOWS COST?

A typical Sash window 1000 x 1500 we estimate the cost of supply and install approximately £1,600 including VAT.

WHAT STYLES / TYPES OF WINDOWS DO YOU SELL?

We sell casement, sash, tilt and turn, folding, sliding we also sell internal secondary glazing should you not wish to replace your original windows or your property is listed.

  • 5 star review  Delighted with the new windows that we just had fitted. They are top quality and look amazing. They were very professionally fitted, with great attention to detail. I thoroughly recommend them.

    thumb Scott MacDonald
    November 27, 2020
  • 5 star review  From the start The Window Sanctuary were friendly and polite and a pleasure to deal with. They offered lots of advice, especially helpful as our installation was a little tricky. We also had lots of issues with our extension which caused delays our end, which The Window Sanctuary worked around, even though it meant the installation had to be carried out in two lots, when initially it was meant to happen in one go - they were very accommodating and patient, thank you! Would definitely recommend.

    thumb Nicola Bandy
    January 2, 2022
  • 5 star review  We had our conservatory doors replaced with by-fold doors by The Window Sanctuary and are very pleased with the results . The company were very helpful and spent lots of time with us answering our questions before we actually placed our order. They were very efficient with the installation process and we would recommend them. Competitive price too.

    thumb Royston Firman
    January 12, 2021
  • 5 star review  The Window Sanctuary supplied and installed a window in the current house we are restoring. We were extremely happy with the service and quality of the window. Would definitely recommend this company for your period windows.

    thumb sheldon partridge
    August 20, 2021
  • 5 star review  Really enjoyed dealing with the Window Sanctuary. The office team are very friendly and courteous and the installation team were good fun and very thorough. The finishing touches were beyond my expectations. We're delighted with our new windows and the enhanced view they provide.

    thumb Tim Glynne-Jones
    March 9, 2022
Choices Assure accrediated installer
DGCOS accredited member in kent
smart architecural aluminium supplier
cortizo at the window sanctuary

CONTACT US OR VISIT OUR SHOWROOM TO DISCUSS OUR STUNNING RANGE OF WINDOWS AND DOORS WITH A DISCRETE HOME VISIT.