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FAQs

HOW CAN I GET A QUOTATION?

Simply call us, email us or fill out our ‘Contact Us’ page to book a free site consultation. That way we can see your property / existing windows / doors, then recommend the best products for your home. We will take measurements and go away then provide a free no obligation quotation.

DO YOU CHARGE FOR SITE VISITS / QUOTATIONS?

Absolutely not. We provide free expert advice & free site visits and no obligation quotations.

WHAT’S THE BEST MATERIAL FOR BI-FOLDING & SLIDING PATIO DOORS

Aluminium is the best choice as they come thermally broken which reduces the chance of condensation. Aluminium doors are very thermally efficient have slim sight lines and come in over 200 RAL colours. They also require little to no maintenance.

HOW LONG DOES IT TAKE FROM POINT OF SALE TO INSTALLATION?

This depends on the product but generally 6-8 weeks for Aluminium and 6-8 weeks for Timber. We have industry leading installation times. Give us a call to discuss.

ARE YOUR FITTERS DIRECTLY EMPLOYED?

Yes. We have 3 teams of directly employed fitters who are very experienced. They are clean & tidy, conscientious, polite and are great representatives of our company.

DO YOUR WINDOWS / DOORS COME WITH A GUARANTEE?

Of course. All of our installations come with a manufacturers guarantee and a 10 year installation backed warranty. We are also members of the DGCOS which protects your deposit. DGCOS ensure that the quality of all its members installation is of high quality.

HOW CAN WE TELL IF THE PRODUCT IS WELL MANUFACTURED / GOOD QUALITY?

That’s our job. We only use fabricators who we know and trust. We visit their factories and ensure the latest tooling is used and the correct manufacturing procedures and standards are met.

ARE SASH WINDOWS EXPENSIVE?

Traditional Sash windows are typically more expensive than Aluminium or PVCu.
Manual fabrication and multiple spray finishes add significant cost to the finished product.

HOW MUCH DO TIMBER SASH WINDOWS COST?

A typical Sash window 1000 x 1500 we estimate the cost of supply and install approximately £1,600 excluding VAT.

WHAT STYLES / TYPES OF WINDOWS DO YOU SELL?

We sell casement, sash, tilt and turn, folding, sliding… We also sell internal secondary glazing should you not wish to replace your original windows or your property is listed.

  • We had our conservatory doors replaced with by-fold doors by The Window Sanctuary and are very pleased with the results . The company were very helpful and spent lots of time with us answering our questions before we actually placed our order. They were very efficient with the installation process and we would recommend them. Competitive price too.

    thumb Royston Firman
    January 12, 2021
  • If you've ever built a house you'll appreciate how hit and miss glass contractors can be, but The Window Sanctuary stand out as reliable, good quality and easy to deal with. The guys turned up on time, worked really hard and did a fantastic job. I wouldn't hesitate to recommend this company.

    thumb Rebecca Stiasny
    February 24, 2021
  • The Window Sanctuary replaced all my old Crittal Windows with slimline heritage aluminium windows to retain the period look of my grade 2 listed property and furthermore replaced the old rotten timber sash windows with new hardwood timber sash windows bringing the property back to life. The guys were hardworking very knowledgeable and very professional I wouldn’t hesitate to recommend this firm highly enough Warm regards Fraser Owen

    thumb Fraser Owen
    April 4, 2022
  • Great customer service. Good quality product. We needed a door adjustment and they have sent someone the next day.

    thumb Lucy NNN
    March 3, 2021
  • The team at The Window Sanctuary have been a delight to work with. They have given us really personal customer service, ensuring that every final detail works for us and our build and have listened to what is important to us (happy to be flex when we change our minds!). Quick to respond and offering a really consultative approach, alongside good value for high quality products, I would strongly recommend their service. I was really specific in what I wanted for bifold doors, wanting time achieve that much coveted Crittall appearance and they’ve made this work for us with a good quality option that doesn’t break the bank. What a find!

    thumb Abigail Barclay
    January 20, 2021
Choices Assure accrediated installer
DGCOS accredited member in kent
smart architecural aluminium supplier
cortizo at the window sanctuary

CONTACT US OR VISIT OUR SHOWROOM TO DISCUSS OUR STUNNING RANGE OF WINDOWS AND DOORS.