Thank you for contacting us. One of our team will be in touch shortly.
In the meantime, here are answers to our frequently asked questions:
DO YOU CHARGE FOR SITE VISITS / QUOTATIONS?
Absolutely not, we provide free expert advise & free site visits / no obligation quotations.
WHAT’S THE BEST MATERIAL FOR BI-FOLDING & SLIDING PATIO DOORS
Aluminium is the best as they come thermally broken which reduces the chance of condensation, they are very thermally efficient, slim sightlines, and come in over 200 RAL colours. They also require little to no maintenance.
HOW LONG DOES IT TAKE FROM POINT OF SALE TO INSTALLATION?
This depends on the product, but generally 6-8 weeks for Aluminium, 6-8 weeks for Timber, 4-6 weeks for PVCU / Composite Windows / Doors.
ARE YOUR FITTERS DIRECTLY EMPLOYED?
Yes, we have 2 teams of directly employed fitters, very experienced, clean & tidy conscientious, polite and are great representatives of our Company.
DO YOUR WINDOWS / DOORS COME WITH A GUARANTEE?
Of course, all our installations come with a manufactures guarantee and a 10 year installation backed warranty. We are also members of the DGCOS which protects your deposit and DGCOS ensure that the quality of all its members installation is of high quality.
HOW CAN WE TELL IF THE PRODUCT IS WELL MANUFACTURED / GOOD QUALITY?
That’s our job, we only use fabricators who we know and trust. We visit their factories and ensure the latest tooling is used and the correct manufacturing procedures and standards are met.
ARE SASH WINDOWS EXPENSIVE?
Traditional sash windows are typically more expensive than Aluminium or PVCU, due to the quality of the Timber used and the manufacturing process.
HOW MUCH DO TIMBER SASH WINDOWS COST?
A typical Sash window 1000 x 1500 we estimate the cost of supply and install approximately £1,600 including VAT.
WHAT STYLES / TYPES OF WINDOWS DO YOU SELL?
We sell casement, sash, tilt and turn, folding, sliding we also sell internal secondary glazing should you not wish to replace your original windows or your property is listed.
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I cannot recommend “The Window Sanctuary “ enough. We have a very modern property with large expanses of glass, Aluminium frames were advised and were very competitively priced. The level of customer service was exceptional throughout, the installation process caused minimal disruption and the finished windows and Bi-fold doors look fantastic 
meena kharade
10/31/2019 - Replaced front and side door plus a few windows, very happy with the quality, great sales experience and fitters were friendly. We had a small issue with the door which was quickly fixed
Robert Francis
2/09/2020 - The team did a great job installing new sash windows in our flat: the wood grain effect on their PVC looks great, they took away our old windows and worked swiftly, on time and on budget to get the new ones fitted. I can definitely recommend them! Thanks!
Claire C
2/24/2020 - Fantastic service and quality products
I had my front door replaced by The Window Sanctuary and I am delighted with the results. The fitters were punctual and polite. The process was so quick & easy and any queries I had were dealt with very efficiently. I have no hesitation in recommending this company and will definitely use them again in the future.
James Collins
1/08/2020 - Delighted with the new windows that we just had fitted. They are top quality and look amazing. They were very professionally fitted, with great attention to detail. I thoroughly recommend them.
Scott MacDonald
11/27/2020
