Thank you for contacting us. One of our team will be in touch shortly.
In the meantime, here are answers to our frequently asked questions:
DO YOU CHARGE FOR SITE VISITS / QUOTATIONS?
Absolutely not, we provide free expert advise & free site visits / no obligation quotations.
WHAT’S THE BEST MATERIAL FOR BI-FOLDING & SLIDING PATIO DOORS
Aluminium is the best as they come thermally broken which reduces the chance of condensation, they are very thermally efficient, slim sightlines, and come in over 200 RAL colours. They also require little to no maintenance.
HOW LONG DOES IT TAKE FROM POINT OF SALE TO INSTALLATION?
This depends on the product, but generally 6-8 weeks for Aluminium, 6-8 weeks for Timber, 4-6 weeks for PVCU / Composite Windows / Doors.
ARE YOUR FITTERS DIRECTLY EMPLOYED?
Yes, we have 2 teams of directly employed fitters, very experienced, clean & tidy conscientious, polite and are great representatives of our Company.
DO YOUR WINDOWS / DOORS COME WITH A GUARANTEE?
Of course, all our installations come with a manufactures guarantee and a 10 year installation backed warranty. We are also members of the DGCOS which protects your deposit and DGCOS ensure that the quality of all its members installation is of high quality.
HOW CAN WE TELL IF THE PRODUCT IS WELL MANUFACTURED / GOOD QUALITY?
That’s our job, we only use fabricators who we know and trust. We visit their factories and ensure the latest tooling is used and the correct manufacturing procedures and standards are met.
ARE SASH WINDOWS EXPENSIVE?
Traditional sash windows are typically more expensive than Aluminium or PVCU, due to the quality of the Timber used and the manufacturing process.
HOW MUCH DO TIMBER SASH WINDOWS COST?
A typical Sash window 1000 x 1500 we estimate the cost of supply and install approximately £1,600 including VAT.
WHAT STYLES / TYPES OF WINDOWS DO YOU SELL?
We sell casement, sash, tilt and turn, folding, sliding we also sell internal secondary glazing should you not wish to replace your original windows or your property is listed.
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The team at The Window Sanctuary have been a delight to work with. They have given us really personal customer service, ensuring that every final detail works for us and our build and have listened to what is important to us (happy to be flex when we change our minds!). Quick to respond and offering a really consultative approach, alongside good value for high quality products, I would strongly recommend their service. I was really specific in what I wanted for bifold doors, wanting time achieve that much coveted Crittall appearance and they’ve made this work for us with a good quality option that doesn’t break the bank. What a find! 
Abigail Barclay
1/20/2021 - Fantastic service and quality products
I had my front door replaced by The Window Sanctuary and I am delighted with the results. The fitters were punctual and polite. The process was so quick & easy and any queries I had were dealt with very efficiently. I have no hesitation in recommending this company and will definitely use them again in the future.
James Collins
1/08/2020 - Great family company. Quality workmanship. Highly recommended.
Mark Childs
7/04/2021 - We recently had a new front door and windows fitted. Very efficient service from start to finish with everyone extremely helpful. The fitter was very careful especially bearing in mind it was raining on the day of fitting. Would definitely recommend.
Chris Shortman
2/23/2021 - If you've ever built a house you'll appreciate how hit and miss glass contractors can be, but The Window Sanctuary stand out as reliable, good quality and easy to deal with. The guys turned up on time, worked really hard and did a fantastic job. I wouldn't hesitate to recommend this company.
Rebecca Stiasny
2/24/2021
