Thank you for contacting us. One of our team will be in touch shortly.
In the meantime, here are answers to our frequently asked questions:
DO YOU CHARGE FOR SITE VISITS / QUOTATIONS?
Absolutely not, we provide free expert advise & free site visits / no obligation quotations.
WHAT’S THE BEST MATERIAL FOR BI-FOLDING & SLIDING PATIO DOORS
Aluminium is the best. They come thermally broken which reduces the chance of condensation, they have thermally efficient, slim sightlines and come in over 200 RAL colours. They also require no maintenance.
HOW LONG DOES IT TAKE FROM POINT OF SALE TO INSTALLATION?
This depends on the product, but usually 6-8 weeks for Aluminium, 10-12 weeks for Timber.
ARE YOUR FITTERS DIRECTLY EMPLOYED?
Yes, we have 2 teams of directly employed fitters. They are very experienced, clean & tidy, polite and are great representatives of our Company.
DO YOUR WINDOWS / DOORS COME WITH A GUARANTEE?
Of course, all our installations come with a manufactures guarantee and a 10 year installation backed warranty. We are also members of the DGCOS which protects your deposit and DGCOS ensure that the quality of all its members installation is of high quality.
HOW CAN WE TELL IF THE PRODUCT IS WELL MANUFACTURED / GOOD QUALITY?
That’s our job, we only use fabricators who we know and trust. We visit their factories and ensure the latest tooling is used and the correct manufacturing procedures and standards are met.
ARE SASH WINDOWS EXPENSIVE?
Traditional sash windows are typically more expensive than Aluminium or PVCU, due to the quality of the Timber used and the manufacturing process.
WHAT STYLES / TYPES OF WINDOWS DO YOU SELL?
We sell casement, sash, tilt and turn, folding and sliding. We also sell internal secondary glazing should you not wish to replace your original windows or your property is listed.
Our Google Reviews
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Emma, Susanne and the team offer a first class service from start to finish. It's the second time we've used The Window Sanctuary, and we will continue to do so as we change more of our windows and doors. Great communication, great installation process, we love our windows! Thank you
Annette F
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I came to the Window Sanctuary after another window company had sold and fitted windows that were completely inappropriate for replicating the original 1920's Crittall windows, although this was the brief they had. The Window Sanctuary proved to have an entirely different approach: they could not have taken more care to ensure that every detail mirrored the Crittall originals, and that the windows were exactly what I wanted. I understand that the Window Sanctuary has generations of window making and fitting behind them, and it shows. Some of the new windows had to go into the original 1920's frames, and the WS fitting team's joinery skills were outstanding in being able to rout back the wood really carefully to make sure that the new windows had a completely solid fit. This was in contrast to the previous company's fitting team, who I can only describe as butchering the frames to get their windows in, causing a waterfall inside the windows when it rained. The Window Sanctuary are a team of very skilled craftsmen: I learned first hand how rare this is. Thank you.
Lisa Blatch
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We used The Window Sanctuary for two jobs on our property, a complete replacement of windows on our barn and then on our main home. I think in total over 40 windows or so including internal doors and substantial bifolds. All in all we worked together for just under 2 years and it was totally seamless, from design stage all the way through to final installations. Honestly I cannot recommend Oliver, Geoff and team enough, and I love that they are a local business - the service really was too notch.
Julien Alteirac
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We had a few quotes for 2 x black aluminium windows and French aluminium doors with fixed side panels. The Window Sanctuary were the most competitively priced and were quick to respond to our quote request and follow up questions. The timeline they gave for delivery and installation was accurate and the installers did a great job. We are really happy with our high quality and stylish looking doors and windows! Makes such a difference to our house.
Anna Clarke
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The Window Sanctuary replaced all my old Crittal Windows with slimline heritage aluminium windows to retain the period look of my grade 2 listed property and furthermore replaced the old rotten timber sash windows with new hardwood timber sash windows bringing the property back to life. The guys were hardworking very knowledgeable and very professional I wouldn’t hesitate to recommend this firm highly enough Warm regards Fraser Owen
Fraser Owen
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Really enjoyed dealing with the Window Sanctuary. The office team are very friendly and courteous and the installation team were good fun and very thorough. The finishing touches were beyond my expectations. We're delighted with our new windows and the enhanced view they provide.
Tim Glynne-Jones
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From the start The Window Sanctuary were friendly and polite and a pleasure to deal with. They offered lots of advice, especially helpful as our installation was a little tricky. We also had lots of issues with our extension which caused delays our end, which The Window Sanctuary worked around, even though it meant the installation had to be carried out in two lots, when initially it was meant to happen in one go - they were very accommodating and patient, thank you! Would definitely recommend.
Nicola Bandy
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The Window Sanctuary supplied and installed a window in the current house we are restoring. We were extremely happy with the service and quality of the window. Would definitely recommend this company for your period windows.
sheldon partridge
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Great family company. Quality workmanship. Highly recommended.
Mark Childs
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The Window Sanctuary supplied and installed our patio doors. We are extremely happy with the service they provided and couldn’t be happier with how the doors have turned out. They are exactly the look and quality that we were after.
ben jeffree