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HELPFUL TIPS

1. Choice of Material – Timber, Aluminium, PVC / Composite.

2. Maintenance – This is a serious consideration e.g. loft Windows / hard to access, Timber decoration after 8 years, Aluminium just cleaning, PVC / Composite just cleaning.

3. Budgets – Of course a major consideration, however you do get what you pay for when it comes to product material choice.

4. Guarantee’s – Is it very important that when having your WINDOWS & DOORS installed by a professional organisation that your installation comes with a suitable guarantee. At ‘The Window Sanctuary’ we are proud members of DGCOS (DOUBLE GLAZING AND CONSERVATORY OMBUDSMAN SCHEME) which protects your deposit and guarantees that in the event of a company going out of business – any single or staged payment paid to a DGCOS member will be protected should their installer cease to trade before completing the installation (up to the total of 25% of the contract value). Our Warranty is also underwritten by ASSURE which is similar to FENSA, so you receive a certificate when purchasing your Windows. Please click on the highlighted links for full details.

5. Expert Installation – Here at ‘The Window Sanctuary’ we only use our own directly employed fitting teams, highly skilled and trained in fitting our quality products, also overseen by our Survey & Installations Manager to ensure consistent levels of fitting with the correct durable materials.

  • 5 star review  A great experience with The Window Sanctuary. They supplied and installed some celestial windows and roof lights to a loft conversion that we carried out. It is a period property with original sash windows and it was important to us that the new windows were in keeping with the character of the original house. We are delighted with the finished product. The customer service was very good and they were amenable when our architect got carried away and the window sizes increased quite materially from the original quotation - thereby working hard to minimise the extra costs. The quotation process was quick and efficient. Their surveyor, Steve, was very professional and also had a strong technical knowledge to help advise us during the build stage. The installation team were very professional and worked extremely hard to get the windows fitted during poor weather. The lady on the front desk, Jeannette, was also very friendly/helpful despite my numerous calls to the office throughout the process. There were a few delays but this was the result of CoVid as opposed to anything in their control, and Simon worked hard to get the order pushed through the suppliers and installed promptly. I always like to support local businesses and this one did not disappoint. Will definitely use them again going forward for any further works. Thank you.

    thumb Richard Simpson
    February 12, 2021
  • 5 star review  Fantastic service and quality products I had my front door replaced by The Window Sanctuary and I am delighted with the results. The fitters were punctual and polite. The process was so quick & easy and any queries I had were dealt with very efficiently. I have no hesitation in recommending this company and will definitely use them again in the future.

    thumb James Collins
    January 8, 2020
  • 5 star review  We had our conservatory doors replaced with by-fold doors by The Window Sanctuary and are very pleased with the results . The company were very helpful and spent lots of time with us answering our questions before we actually placed our order. They were very efficient with the installation process and we would recommend them. Competitive price too.

    thumb Royston Firman
    January 12, 2021
  • 5 star review  A great experience with these guys from beginning to end. We had 2 windows replaced and had them altered to larger sizes. Also had 2 doors replaced, one to a full size which meant taking out walls and sidelights. A messy job but the team came in and within 2 days it was out with the old ones, all rubble taken away, and new frames in. The second team then came in to install the glass and the bars and make good the walls inside and out to a fine finish. Couldn't fault it. Amazing work. Would and have recommended this company to everyone who has seen and admired our new windows and doors. A++++

    thumb Judith Monk
    November 18, 2020
  • 5 star review  We recently had a new front door and windows fitted. Very efficient service from start to finish with everyone extremely helpful. The fitter was very careful especially bearing in mind it was raining on the day of fitting. Would definitely recommend.

    thumb Chris Shortman
    February 23, 2021
Choices Assure accrediated installer
DGCOS accredited member in kent
smart architecural aluminium supplier
cortizo at the window sanctuary

CONTACT US OR VISIT OUR SHOWROOM TO DISCUSS OUR STUNNING RANGE OF WINDOWS AND DOORS.